Setter & Associates was established in February 1993 to provide health, safety, environmental and quality (SHEQ) services to high-risk industries. They have three main offerings:
- Culture development
For nearly 30 years, setters have run in-person safety and productivity events and workshops for large corporations and critical infrastructure organisations. Most of setters clients are FTSE 100 companies involved in infrastructure, utilities, energy, power, manufacturing and raw materials.
They approached us at the start of 2020 to solve a database problem; they wanted their office-based database to be moved to and easily accessible in the cloud. Later in 2020, setters were awarded an innovation grant by the EU and Welsh Government to help to modernise their operations. OOTBI was chosen to spearhead the digital aspect of this process, and we agreed to re-create their whole office-based system into a cloud-based solution.
When the pandemic restrictions hit, setters could not continue with the majority of their current and upcoming contracts. Like many in-person, office-based companies, they had few options on the table. In a management and crisis planning meeting, they started asking questions such as – “if we’re working from home, and on-site for clients, do we need an office?” and “how many of our current events could be run virtually with smart devices?” Such questions moved on to “what additional e-learning courses could we create and deliver?” Then – “Would there be a global demand for this?”
At the time of writing, we’re a year into development but can now create virtual versions of most of their traditional services, deliverable through a combination of MS Teams, Zoom, desktop LMS and iOS/Android apps. The original cloud database idea has transformed into a cloud-based office, where materials, courses, and events are designed, delivered to smart devices, and results instantly retrieved and ordered.
All course and event data and associated materials are housed in a learning management system (LMS), and we have helped them create interactive self-learning and coach assisted courses. Event delivery methods now include Android, iOS, Turning Point Technologies, desktop and of course… Flip charts and paper still!
The excitement and enthusiasm in being part of the future have helped us stay sane and positive in these trying times. We think that we can speak for setters, as well as us on this.